Workflow Automation Solutions
We use leading workflow technology to automate tasks quickly and effectively whilst maintaining innovation, flexibility, and integration capability.
Our workflow solutions are developed and implemented in up to half the time it takes to deliver the same functionality if built from scratch.
All our worklow solutions come standard with the ability to:
Automate workflow activity
Any task that is performed by a human can be automated into forms and system processes.
Manage resource workload + allocation
Assign tasks to resources by group, individual, role or area using business rules, or round robin, load balancing allocation. Cycle time, cost, elapsed time and other measures are tracked for monitoring and assessment of activity.
Perform business rules, alerts, triggers, delegation + escalation
Processes flow can be set by business rules, or through the delegation or assignment of tasks and processes to individuals based on the context of information. This includes decision trees, complex formula based rules, simple rule types and manual decision making.
Track audit + compliance requirements
Information is tracked on who performed a task, how the process was executed, date and time taken for the purpose of audit or compliance. Our solutions cater for time, event, process and task based tracking of information and activity.
Generate reports, letters and emails
Flexible generation of letters, emails and reports triggered by tasks or a schedule.
Deploy as a web-based application
Our solutions require no more than a standard internet browser on the desktop to execute, this ensures easy deployment to large numbers of users and caters for multiple location requirements.